Legal
Last updated: 29 May 2026
This Refund Policy applies to deposits collected by StartBhargava (OPC) Private Limited ("Tablo") for bookings made on the Tablo platform.
Tablo collects a 10% deposit on the final bill at the time of booking confirmation. The remaining 90% (the "balance") is paid directly to the restaurant at the venue.
| Cancelled | Refund of deposit |
|---|---|
| 4 hrs or more before slot | 100% refund |
| Between 1 hr and 4 hrs before slot | 50% refund |
| Less than 1 hr before slot | No refund |
| No-show | No refund |
If the restaurant cancels a confirmed booking for any reason (capacity issue, force majeure, partner pause), you receive a 100% refund of the deposit within 7 working days, and we will offer to rebook you at another comparable venue.
In rare cases where Tablo cancels a booking (e.g. payment fraud detected, suspected misuse), the deposit is refunded in full within 7 working days.
Large group dine-in and bulk takeaway bookings use the same cancellation slabs above. For pax of 50+, please cancel as early as possible so the kitchen can plan — your refund slab is unchanged.
Email support@mytablo.app with your booking ID and reason, or call +91 8121 222 333. We acknowledge within 1 working day and process refunds within 7 working days to the original payment instrument.
If you have a quality / service complaint about a restaurant after the meal, raise a dispute within 48 hours by emailing us with photographs / details. We investigate with the partner and, at our discretion, issue a partial refund or rebooking credit.
For cancellations caused by force majeure (natural disaster, government order, internet outage at the venue), we issue full refunds regardless of timing.